Refund Policy

1. Payment Provider

All payments are processed by Paddle.com, our authorized reseller and Merchant of Record. Paddle's terms govern all transactions.

2. Subscriptions

All subscription fees are non-refundable. When you cancel a subscription, you retain access until the end of the current billing period. No partial refunds are issued for unused time.

3. Exceptions

Refund requests may be considered in the following cases:

• A technical issue caused by us prevented you from accessing the service, and we were unable to resolve it within a reasonable time.
• You were charged in error (e.g., duplicate transaction).

To request a refund, contact us at [email protected] within 7 days of the charge with your order details and reason.

4. Statutory Rights

If you are located in the European Union or another jurisdiction with mandatory consumer protection laws, your statutory rights are not affected by this policy.

5. Chargebacks

We encourage you to contact us before initiating a chargeback. Unresolved chargebacks may result in account suspension.

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